Have you considered that our generation might be the last to remember life before the digital age?
In 1992, all property tax questions came to me by phone. I could hear voices, sense urgency, and build rapport with assessors and appraisers through small talk. If my answer wasn’t quite right, we engaged in dialogue—what IAAO 400 calls feedback, a crucial skill for effective communication. I sometimes miss those conversations. If someone needed a written response, they’d send a letter, which might arrive a week later.
Today, most property tax questions and answers happen via email. Recently, one exchange stood out as something worth sharing in a blog post. Blogs are a digital-age tool I don’t use enough, but I bet across NC, we have countless emails that could be turned into blog posts—creating a shared space for these discussions..